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Merchant Services

Company

About us

Listen attentively, Analyze every option thoroughly, Respond quickly, Deliver a solution!

These are the best basic attributes that any private or public enterprise demands of a Solutions Provider. And at CTI, these qualities represent far more than impressive phrases; they are the very foundation of our business approach.


CTI offers comprehensive solutions for Digital Content Creation, Digital Document Management/Distribution and Storage/Backup needs. Moreover, our integration services can cope with projects whose scope encompasses diverse technologies. Regardless of a project´s scale, we help you to define requirements and achieve objectives through the careful design and implementation of the required hardware/software solution. CTI serves a wide array of market segments, from corporate to government, medical to educational and beyond. For further information, explore our website or contact us today.

Overview

Established as a privately held company in 1995, Computech International (CTI) is a Solution Provider for a wide variety of corporate, government, educational, health and public service sectors. Initially, the Company focused on providing storage systems to the digital content creation (DCC) industry - systems that were designed and built for very demanding users in 24/7 environments. Leveraging on the experience gained from successfully serving this market, CTI expanded its operation to offer full turnkey audio and video editing stations for sale through A/V dealers in the US. Furthermore, we began cultivating solid relationships with IBM and a host of other major multimedia hardware and software vendors. These relationships, along with our ever-growing expertise, allowed us to offer a full gamut of services - from design through implementation and installation to support and training. Ultimately, what we deliver to the customer is only as much (or as little) as they actually require.

While it is easy to pigeonhole a company with a narrow description - or conversely, overextend a business´s reputation with exaggerated claims - CTI is proud to offer its capabilities in the broadest sense. The depth and breadth of our field experience and established business relationships, augmented by a great capacity and genuine eagerness to learn quickly, allow us to address new challenges - large or small - with enthusiasm and a winning attitude.

Contact information

Headquarters
525 Northern Blvd.
Great Neck, New York, USA 11021

Phone numbers
888-CTI-INTL (888-284-4685)
516-487-0101

Fax
516-487-5214

E-mail
sales@cti-intl.com
support@cti-intl.com
employment@cti-intl.com
info@cti-intl.com

Government Sales
525 Northern Blvd.
Great Neck, New York
USA 11021
Phone: 516-487-0101 Ext. 101

Contact Person: Steve Turner
E-mail: sturner@cti-intl.com

Vermont Office
97 School St.
Westminster, VT 05158
Voice: 800-455-92
Fax: 802-722-4399
E-mail: lou@cti-intl.com

Massachusetts Office
20 Queens Guard Waye
Marshfield, MA 02050
Toll Free: 888-319-9822
Local: 718-987-4035
Fax: 718-319-9899
IM:computechwalter
E-mail: walter@cti-intl.com

Philosophy

The basic premise of our business philosophy is quite simple - listen to the customer and provide a solution for its needs, not ours.

When dealing with a client, CTI follows through with a clearly defined procedure. The first step is to query the customer as to what their needs are. All too often the customer has a shopping list, either compiled internally or by an outsourced "expert". We try to get beyond these initial perceptions and determine which solutions/services are realistically required in order to meet their actual objectives. Once we understand the full scope of the project it becomes much easier to determine the elements of the solution. These components can include hardware and software, installation and training as well as maintenance, service and repair, design and coordination services - a full gamut of possibilities.

A proposal is then submitted with further discussion and refinement provided, if needed. Once everything is finalized a schedule is created. Necessary items are ordered with particular attention to the timetable. Items that can be pre-assembled and tested in our facility are worked on and delivered to the customer's site; items that can't are drop shipped to that location. Any coordination with third party service companies is performed and the installation is finalized.

The project is then fully tested and demonstrated to the customer, along with any training that is required. Follow up status calls are made. If any maintenance and/or upgrade services have been agreed upon, they are pursued according to schedule.

Areas of activity

Digital Content Creation
CTI has been closely associated with the DCC market since its founding. We provide a full range of services and products, ranging from simple editing stations to the design and installation of larger facilities. Our client list is extremely varied, ranging from individual artists, animation labs and production facilities, to universities, hospitals, corporate centers and beyond - basically, any individual or organization with multimedia needs.

Our full service projects for the DCC field include products/solutions for:
  • Animation stations
  • Field video editors
  • Audio editing suites
  • Video editing suites
  • DVD/CD mastering stations
  • Graphics stations
  • Prepress
  • Photo retouching

    Document Archiving, Management & Distribution
    With more paperwork being generated than ever before, it is becoming increasingly essential to implement digital archiving and distribution solutions that safeguard vulnerable data which is easily lost or destroyed. And, for many industries there are governmental regulations requiring archiving and protection of this information.

    CTI offers solutions that address all the complex issues of digital documentation for a broad user base. Our systems can save time and money (no more faxing, photocopying, mailing, filing, etc.) and enable much more efficient retrieval and distribution (emails, CD databases, remote access) of electronic data.

    Potential beneficiaries include:
  • Mortgage brokers
  • Banks
  • Legal offices
  • Hospitals and medical offices
  • Medical billing services
  • Graphics stations
  • Schools
  • Investment houses

    Data Storage & Backup Solutions
    As more and more data is being created from both traditional sources and new electronic media, the need for safe storage and reliable access is paramount. With almost a decade of field-proven experience in the storage industry, CTI can design a solid repository for your valuable information. RAIDs, network storage, archiving and backup systems can be provided for any scale required, with expandability capabilities built-in for future growth. We work closely with all major storage component manufacturers, enabling us to offer cutting edge solutions.

    Targeted markets:
  • Government agencies
  • Insurance providers
  • Financial institutions
  • Healthcare providers
  • Educational institutions
  • Large corporations
  • Retail networks

    Ruggedized Computer Systems
    It´s a rough world out there and we have the computers to survive it. We offer the top names in portable ruggedized computing, from notebooks to storage to mounting systems that perform reliably in even the most difficult field conditions. We also build ruggedized rack mounted systems for either permanent or mobile applications.

    Target markets:
  • Industrial
  • Military
  • Government
  • Utilities
  • Field service organizations
  • Brands