Personal information we collect online
When you make a purchase on ctistore.com, we ask for your name, address, phone number, email address and other personal information necessary to fulfill and track your order. For purposes of billing, you will need to provide your credit card type, number, expiration date and billing address for the card. If your order is to be shipped, we also need the name, address and phone number of the intended recipient(s).
You also may create an account through ctistore.com at any time by providing your email address and designating a unique access password. Creating an account allows you to save certain billing information so that you can track the status of your orders and set your ordering preferences. For your privacy and security, we do not store credit card numbers in your account. You may change saved account information at anytime. Simply go to the "My Account” page, log in with your email address and password, then click "My profile or Change password."
Occasionally we conduct surveys and contests on ctistore.com. If you choose to participate in an online contest, we may request information from you that will permit us to administer the contest and notify the winner(s). In addition, we may ask for other optional survey information, such as gender, age and previous shopping experience.
Is information shared with third parties?
We do not rent, sell or exchange your name or other personally-identifiable information to third-party companies for their marketing purposes. We do provide your personal information to reputable organizations that help us to fulfill your order. For example, we use companies to verify and process credit card transactions, to deliver packages, to schedule and perform product installations and to administer service programs. We may share your information with others who help us analyze sales data, maintain our records, and provide other services for CTI such as collect site navigation information.
We may be required to disclose your personal information to third parties if necessary to comply with applicable laws, subpoenas or court orders.
How will my information be used?
Information collected on ctistore.com may be used in the following ways:
You can access and correct information you have shared with us online if you have established an account with ctistore.com. Simply go to the My Account page, log in with your email address and password, then click "My profile or Change password" and edit or delete whatever information you wish. Do not share your ctistore.com password with anyone. If you have not established an account with ctistore.com, click here and then click the "Create account" button.
Linking to and from outside websites
How can I decide what promotional communications I will receive?
The personal information you supply us will be added to our customer database. We may send you promotional emails about CTI products, services or contests that we hope will be of interest. At any time, you can choose to discontinue receiving such promotional email by sending email to email@example.com from the email you wish to unsubscribe and put "Unsubscribe" on Subject. We will remove your email address from our email list manually. Please allow us a reasonable period of time in order to satisfy your request, as some promotions may already be in process.
Children's online policy
CTI is committed to preserving online privacy for all of its website visitors, including children. Ctistore.com is a general audience site, and we do not knowingly collect information about children or sell products to children. Consistent with the Children's Online Privacy Protection Act, we will not knowingly collect any information from or sell products to children under the age of 13. If you are under the age of 13, you must ask your parent or guardian to assist you in using ctistore.com.
We protect our databases with various physical, technical and procedural measures and we restrict access to your information by unauthorized persons. Our information systems are maintained behind a software firewall to isolate them from access by other networks connected to the Internet. We also advise all CTI employees about their responsibility to protect customer data and we provide them with appropriate guidelines for adhering to our company's business ethics standards and confidentiality policies.
All information transmitted through ctistore.com is stored on a secure server. We use Secure Sockets Layer (SSL) technology, which is the electronic commerce standard for securing information as it travels over the Internet. SSL technology is designed to encrypt your information, preventing an unauthorized party from viewing and downloading your information. Your web browser should display a web address with an "https" prefix, indicating that the SSL technology is operating when using certain portions of our website, such as the Checkout and My Account features.
Who do I contact with questions?
Attention: Customer Service
525 Northern Blvd, 1st Floor
Great Neck, NY 11021
Please remember to include your postal address, e-mail address and phone number with your correspondence.
Additionally, if you want to opt-out of promotional e-mail communications from us, you may email to firstname.lastname@example.org from the email you wish to unsubscribe and put "Unsubscribe" on Subject. We will remove your email address from our email list. Please allow us a reasonable period of time in order to satisfy your request, as some promotions may already be in process.